Our Story

Built by someone who's
been on both sides.

RazorbackPay was started by a guy who worked inside payment processing, managed POS systems for restaurant franchises, and ran a business that got hit with those exact fees. He knew what was broken. He built what should exist.

MC
Maly Chheang
Founder & Owner
📍
North Little Rock, AR
💼
10+ years IT leadership
💳
Payment processing background
🌱
Raised in Minnesota, chose Arkansas
Get Your Free Analysis →
The Story Behind RazorbackPay

Sick of watching small businesses get overcharged. So he did something about it.

Maly Chheang didn't stumble into payment processing. He worked in it. Early in his career at a major payment processing company, he saw firsthand how the industry operated — the layered fees, the vague statements, the markups buried so deep that most business owners never found them. He knew what merchants were being charged. He knew why. And he knew it didn't have to work that way.

Before that, he spent years on the merchant side — running restaurant operations as a General Manager at a national restaurant franchise for six years. He knows what it's like to be on the receiving end of a processing statement you can't fully decode. He's sat across the table from the same kind of sales rep he'd later become. That perspective stuck.

"I started RazorbackPay because I got tired of seeing local businesses overpay for something that should be straightforward. Transparent pricing isn't a feature — it's just what honest business looks like."

— Maly Chheang, Founder

His background isn't just sales. Maly has spent over a decade in IT leadership and infrastructure — including his current role as Director of IT at Mycelium Networks, where he leads infrastructure deployments at major venues and manages secure systems. That technical depth matters in payments: he can actually evaluate the security, the integrations, and the systems behind what he's selling — not just pitch a rate.

At a fast-growing restaurant chain, he managed POS systems and provided tech support across franchise operations. He knows the hardware, the software, and what breaks at 11pm on a Friday. When he sets up a merchant, he's not guessing — he's done it.

Maly grew up in Minnesota and chose North Little Rock as home. RazorbackPay is local by design — not just registered here, but genuinely committed to Arkansas small businesses. Real accountability. Real phone numbers. A real person who shows up.

Background

The experience behind the pitch

Every credibility claim is backed by actual work. Here's where Maly has been before he came to you.

💳
Payment Industry
Payment Processing Specialist
Major Payment Processor
Worked inside a payment processing company. Understands the full fee structure, pricing models, and how processors build margin — because he saw it built.
Multiple Years Experience
🖥️
IT Leadership
Director of IT
Mycelium Networks
Leads infrastructure deployments at major venues, manages secure crypto wallet systems, and trains teams on blockchain and cybersecurity. Not a salesperson with a tech talking point — someone who runs actual systems.
2021 – Present
🍗
POS & Franchise Ops
POS Systems Expert
Restaurant Franchise
Managed POS hardware and software across franchise operations. Handled tech support, system outages, and integrations for a fast-growing restaurant chain. Knows what merchants actually need from their payment setup.
Multiple Years Experience
🍦
Small Business Operator
General Manager
National Restaurant Franchise
Ran full restaurant operations for six years. Hired and trained staff, managed financials, and dealt with every vendor — including the payment processor. He's been the merchant, not just the rep.
Multiple Years Experience
⚖️
Enterprise IT
IT Support Specialist
Large Enterprise Law Firm
High-level enterprise IT support at a major law firm. Delivered reliable tech support for attorneys and professionals in a zero-tolerance-for-downtime environment.
Professional Experience
🎯
Track Record
10+ Years Hands-On Experience
Payment Processing & IT Leadership
Results-driven professional. The same work ethic that carried through restaurant management, enterprise IT, and payment processing is what drives RazorbackPay today.
Proven Results
Why It Matters

What his background means for you

This isn't a generic sales pitch from someone who read a brochure. Here's why his experience translates to better outcomes for your business.

1

He knows how fees get hidden

Working inside a major payment processor means he saw how companies structure markups and bury them in statements. He knows every trick — because he was inside the machine. Now he builds against it.

2

He's managed POS from the inside

Running POS systems for a major restaurant franchise isn't the same as reading the spec sheet. He's dealt with hardware failures, software quirks, and support tickets at scale. He won't oversell you something that doesn't fit.

3

He's been the merchant

Six years running restaurant operations means he's processed payroll, dealt with vendors, and read those exact statements. He knows the pressure small business owners are under. This isn't sympathy — it's shared experience.

4

10+ years IT means he can evaluate the tech

Security, integrations, infrastructure — he can assess what you're actually running and whether it's secure. That matters when you're processing customer payment data.

5

He's genuinely local

Chose North Little Rock. Knows the community. Answers his phone. The big national processors have 1-800 numbers. RazorbackPay has Maly.

6

No-contract confidence

Offering month-to-month terms when you have this background isn't risky — it's a statement. He's confident enough in the value to let the numbers speak. If the savings aren't there, you walk. Simple.

Ready to see if you're overpaying?

Takes 5 minutes. No obligation. Maly's team will run the numbers and send you a real breakdown — not a sales deck.

Get My Free Rate Analysis →